Shipping Policy – Walastique Beauty

Processing Time

All orders are processed within 1–2 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.

Shipping Carrier

Walastique Beauty ships orders using Australia Post.

Shipping Costs

We offer flat rate shipping based on your location. Shipping fees will be displayed at checkout before payment is completed.

Estimated Delivery Times

Australia

Standard shipping within Australia typically takes 2–8 business days depending on the destination.

New Zealand

Delivery to New Zealand typically takes 5–10 business days.

Philippines

Delivery to the Philippines typically takes 7–15 business days.

Please note that delivery times are estimates and may vary due to external factors such as courier delays or customs processing for international orders.

Tracking

Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery through Australia Post.

Incorrect Address

Please ensure your shipping address is correct when placing your order. Walastique Beauty is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Parcels

Walastique Beauty is not responsible for delays caused by the shipping carrier once the parcel has been dispatched. However, we will assist customers in contacting the courier if any issues arise.