Shipping policy

Shipping Policy – Walastique Beauty

Processing Time
All orders are processed within 1–2 business days after payment is received.
Orders are not processed or shipped on weekends or public holidays.

Shipping Carrier
Walastique Beauty ships orders using Australia Post.

Shipping Costs
We offer flat rate shipping based on your location. Shipping fees will be displayed at checkout before payment is completed.

Estimated Delivery Times

Australia
Standard shipping within Australia typically takes 2–8 business days depending on the destination.

New Zealand
Delivery to New Zealand typically takes 5–10 business days.

Philippines
Delivery to the Philippines typically takes 7–15 business days.

Please note that delivery times are estimates and may vary due to external factors such as courier delays or customs processing for international orders.

Tracking
Once your order has been dispatched, you will receive a tracking number via email to monitor your delivery through Australia Post.

Incorrect Address
Please ensure your shipping address is correct when placing your order.
Walastique Beauty is not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Delayed Parcels
Walastique Beauty is not responsible for delays caused by the shipping carrier once the parcel has been dispatched. However, we will assist customers in contacting the courier if any issues arise.